At Bell, we’re building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Bell's Fibe TV Product Management team is seeking a motivated individual to help define, deliver, and evolve the next generation of television and streaming experiences across Bell’s entertainment platforms. In this product leadership role, you will contribute to the strategy, roadmap, launch, and ongoing optimization of customer-facing television products across set-top boxes, smart TVs, streaming devices, mobile applications, and web experiences.
Working across Product, Technology, Digital, Marketing, Operations, Finance, Legal, Regulatory, Business Intelligence, and external partners, you will help transform customer and business needs into scalable product solutions that improve customer satisfaction, drive business growth, and support Bell’s long-term television modernization strategy.
Product Roadmap & Strategy: Support the development and execution of the Fibe TV product roadmap, ensuring product initiatives align with customer needs, business objectives, competitive market trends, and long-term platform strategies.
Product Definition & Requirements Management: Translate customer, operational, business, and technical requirements into clear product documentation, user journeys, business requirements, use cases, and acceptance criteria that guide solution design and delivery.
Partner closely with Product, Technology, Architecture, UX/UI, Digital, Marketing, Customer Care, Field Operations, Billing, Provisioning, Finance, Legal, Regulatory, and Business Intelligence teams to deliver integrated and sustainable product solutions.
Support strategic initiatives related to platform modernization, digital transformation, hardware-free television services, customer migrations, application enhancements, content integrations, and the continued evolution of Bell’s television platforms.
Customer Experience Ownership: Participate in the design and validation of end-to-end customer journeys, ensuring product experiences are intuitive, reliable, and aligned with Bell’s customer experience objectives across acquisition, activation, viewing, billing, service management, and support interactions.
Coordinate activities required to support successful product launches, including business readiness reviews,



stakeholder alignment, risk assessments, operational readiness planning, customer communications, and production deployment activities.
Testing, Validation & Quality Assurance: Plan and coordinate end-to-end testing activities, operational readiness testing, friendly user validations, defect triage, production monitoring, and issue resolution to ensure high-quality customer experiences and operational stability.
Analytics & Performance Optimization: Monitor product performance through operational reporting, customer feedback, analytical insights, and business intelligence dashboards. Identify improvement opportunities and drive initiatives that enhance customer outcomes and business performance.
Business Cases & Financial Governance: Support the development of business cases, investment analyses, benefit tracking, financial forecasts, and funding recommendations to help evaluate and prioritize product initiatives and strategic investments.
Develop executive presentations, status updates, decision materials, risk assessments, and governance documentation that provide clear visibility into strategy, delivery progress, business outcomes, and key decisions.
Bachelor’s degree in business administration, Commerce, Engineering, Computer Science, Information Technology, Marketing, Communications, or a related discipline.

- 1 – 3 years of experience in product management, technical project management, telecommunications, digital products, media, technology delivery, or related fields.
- Demonstrated experience supporting the delivery of complex cross-functional initiatives from definition through implementation and post-launch support.
- Strong ability to translate business and technical concepts into actionable product requirements and stakeholder communications.
- Proven analytical and problem-solving skills with the ability to evaluate customer, operational, technical, and financial impacts.
- Solid organizational and prioritization skills with the ability to manage multiple initiatives simultaneously in a fast-paced environment.
- Experience collaborating with technical and business teams across diverse functions.




- Customer-focused mindset with strong attention to detail and quality.
- Proficiency with Microsoft 365 applications including Excel, PowerPoint, Word, Teams, and Outlook.
- Ability to work effectively with English and French-speaking stakeholders across Canada.

Experience working within Agile product-delivery environments, including backlog management, sprint planning, and software-development lifecycles.
Familiarity with JIRA, Confluence, and modern product-management tools.
Experience with business intelligence, analytics, reporting platforms, or dashboarding tools.
Experience documenting customer journeys, process flows, business requirements, or service designs.
Knowledge of IPTV, streaming-video platforms, connected-TV applications, content aggregation, authentication, entitlements, billing, provisioning, or digital television services.
Experience supporting regulatory, privacy, accessibility, or legal reviews.
Bilingualism in English and French is considered an asset.

Adequate knowledge of French is required for positions in Quebec.

Position Type: Management
Job Status: Regular - Full Time
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Please apply directly online to be considered for this role. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. For a confidential inquiry, email your recruiter or View email address on jobs.bce.ca you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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📌 Head of Technical Product Management (Mississauga)
🏢 Bell
📍 Mississauga