The Manager, Promotional Events & Fan Experience, is a unique role focused on developing memorable fan experiences at Ottawa Senators games and events in the Ottawa region. Responsibilities include planning, supporting and executing game themes, specialty events, marketing programs and giveaways.

This role requires attendance at certain game days and events outside standard business hours.

This is a replacement role.

Event Planning

Develop and execute calendar of event and marketing programs

Lead all major on-site fan activations outside of game nights, and on game nights where appropriate

Develop workback schedules, identifying key milestones and dates within projects

Build RASCIs and communications for internal distribution, ensuring key stakeholders are aware of upcoming events and key dates

Be a team player, willing to help where required

Manage and develop full and part time staff, including but not limited to, development of CSR events, hiring Street Team Ambassadors and Street team activation tracking

Lead and execute bar bus program

Promotions Planning

Lead development of unique game themes to entertain a variety of fans

Source and secure unique giveaway and promotional inventory

Develop event information collateral for internal distribution

Manage promotional inventory for department, including fulfillment, purchase orders, and invoicing

Manage and work within budget and production timelines as required

Submit creative requests with appropriate specs and information to creative department within appropriate timelines

Support on unique/net new marketing initiatives aimed at growing Ottawa Senators fan base





University or college sports marketing graduate, or related field, game day experience considered an asset

Minimum 5-7 years’ experience in a similar marketing and/or event position or equivalent education and experience

Excellent time management skills with ability to work under pressure and meet tight deadlines

Ability to remain flexible and adaptable in a fast-paced setting

Bilingual (English & French) is a strong asset

The Ottawa Senators Hockey Club is a qualified sports organization competing in the National Hockey League (NHL) and representing Canada’s capital city. The Club delivers world‑class sport and live entertainment experiences to the Ottawa‑Gatineau region while operating in a fast‑paced, collaborative environment across hockey operations, business operations, and event delivery, with a shared commitment to excellence, integrity, and community impact.

Employees will have the opportunity to work in a unique industry, with access to memorable fan experiences, and exclusive perks such as staff tickets to games and events, partnership discounts (Goodlife, etc.), and free on‑site parking - along with the chance to contribute to an organization that takes pride in its people, its performance, and its community.





This role is eligible for a comprehensive benefits package, including health, dental, wellness subsidy, and retirement programs. Support for continued learning (tuition reimbursement) is available, as well as access to multiple learning platforms.

Active social committee, which hosts multiple large‑scale events throughout the year.

Salary ranges are determined through a wide variety of factors including but not limited to market data, internal equity, education, relevant experience, knowledge, and applicable skillset.

Senators Sports & Entertainment supports the goals of Ontario Regulation 191/11 - Integrated Accessibility Standards and is pleased to accommodate applicants who have a disability during the recruitment process. Please inform the Human Resources Department at View phone number on apply.j-vers.com if you require a disability related accommodation in order to participate in the recruitment process.

SSE is committed to building an inclusive process that respects the dignity and independence of people with disabilities.

SSE confirms that it does not use artificial intelligence (AI) or automated decision‑making tools in its recruitment or hiring processes. All candidate screening, evaluation, and selection decisions are conducted by human recruiters or hiring managers using predefined, job‑related criteria, ensuring a fair, transparent, and human‑led hiring process in compliance with applicable employment and privacy laws.

To all recruitment agencies: SSE does not accept unsolicited resumes from recruitment agencies.

📌 Chargé de Clientèle Sports & Events H/F (Ottawa)
🏢 Ottawa Senators
📍 Ottawa