Position Title: Food & Beverage Attendant
Department: Food & Beverage
Reports to: Manager, Food & Beverage or designate
Offer unique and memorable experiences through fun-filled programs, activities, and events
Job Summary: The Food & Beverage Attendant plays a vital role in delivering a warm, friendly, and effective dining experience to guests. Processing point-of-sale (POS) transactions, serving over-the-counter food and beverages, verifying order accuracy, running meals directly to guest tables, and maintaining the cleanliness of the area. By seamlessly rotating across these stations, the Food & Beverage Attendant ensures high-speed service, strict financial accuracy, and a clean, safe, and welcoming environment.
Count and verify the cash drawer balance at the beginning and end of each shift to ensure accuracy and change availability.
Counter Service & Food Handling

- Serve over-the-counter food, hot/cold beverages, and grab-and-go items promptly while maintaining excellent customer satisfaction.
- Continuously monitor and replenish over-the-counter food and beverages to prevent service bottlenecks during peak rushes.

Order Delivery & Floor Hospitality
Cross-reference every assembled order tray against the ticket receipt to ensure proper portioning, appearance, and specific modifications (ex: guest allergies) are accurate before serving.
Act as the final point of contact for dining guests, verifying they have everything they need (napkins, condiments, cutlery) and responding courteously to any immediate inquiries or concerns.




Promptly alert supervisors to any equipment malfunctions, inventory shortages, or unusual occurrences on the floor.
Facility Cleanliness, Safety & Turnaround
~ Maintain strict cleanliness standards across checkout counters, service lines, POS screens, and self-serve beverage stations in compliance with local health and safety regulations.
Actively monitor high-traffic floor zones for melted snow, wet spills, or debris, taking immediate cleanup action to ensure guest safety and prevent slip hazards.
~ Return soiled dishes to the kitchen dish area, assist with light kitchen duties, empty garbage and recycling bins, and complete deep-cleaning closing checklists.

Previous experience in customer service or cash handling is an asset.
Safe Food Handling Certificate (REG 493) and/or Smart Serve certification is an asset
Bilingualism is an asset
Approachable, empathetic, and customer-focused.
Must be flexible with scheduling; including evenings, weekends, holidays, and shift coverage.
Must provide your own uniform in compliance with Chicopee’s uniform policy.
Accessibility for Ontarians with Disabilities Act (AODA); Gender and Sexual Diversity; Diversity, Equity, Inclusion, and Belonging (DEIB); Safe Food Handling (for Food and Beverage Employees) Training.
We welcome applications from all qualified candidates and provide accommodation upon request throughout all stages of the recruitment and selection process, in accordance with the Ontario Human Rights Code.

📌 Food Service I - Evening Attendant (Waterloo)
🏢 Columbia Hospitality
📍 Waterloo