Modern Campus is seeking a Product Manager to join our Lifelong Learning product team

In this role, you will own key areas of our lifelong learning platform, partnering closely with Engineering, UX, Customer Success, Services, and Go-to-Market teams to deliver solutions that improve the learner experience, increase registrations, and drive operational efficiency for higher education institutions

You will serve as the Product Owner for Agile development teams while also contributing to product strategy, roadmap planning, customer discovery, and commercial outcomes. This position sits at the intersection of customer needs, business objectives, market opportunity, and technical execution

Translate customer needs, business objectives, market trends, competitive intelligence, and product insights into product opportunities

Identify opportunities to improve customer value, product adoption, retention, expansion, revenue growth, and operational efficiency

Develop business cases and recommendations that balance customer impact, market chance, investment, and delivery complexity

Conduct customer discovery through interviews, user research, workflow analysis, experimentation, and data analysis

Evaluate and champion opportunities to leverage AI, automation, and emerging technologies to improve customer outcomes

Partner closely with Engineering and UX teams to deliver intuitive, scalable, secure, and high-quality solutions

Participate actively in Agile ceremonies and support development teams throughout the delivery lifecycle

Balance competing priorities while making thoughtful, data-informed decisions

Monitor product performance and continuously optimize based on customer feedback and business results

Partner with Customer Success, Services, Support, and Sales teams to identify adoption barriers and improve the end-to-end customer experience

Support pricing, packaging, positioning, and go-to-market planning initiatives





Serve as the voice of the customer and subject matter expert for assigned product areas

Communicate product direction, trade-offs, risks, and outcomes to stakeholders across the organization

Drive alignment across Product, Engineering, Marketing, Sales, Customer Success, and Executive Leadership teams

Contribute to a culture of continuous improvement, innovation, experimentation, and accountability

Private stock options

Medical and dental insurance

Customer Obsession and User Advocacy

Commercial and Business Acumen

Data-Driven Decision Making

Strong customer discovery, analytical thinking, problem-solving, and prioritization skills

Bachelor’s degree in business, Computer Science, Engineering, Information Systems, or a related field, or an equivalent combination of education and experience

Experience working in Agile product development environments

7-10+ years of experience in Product Management, Product Ownership, Business Analysis, SaaS product development, or a related discipline

Ability to connect customer and market needs to measurable business outcomes

The ideal candidate is customer-obsessed, data-informed, commercially minded, and excited about applying emerging technologies, including AI, to solve meaningful challenges within higher education

Experience in higher education technology, EdTech, enterprise SaaS, or other complex B2B software environments

Experience supporting lifelong learning, workforce development, continuing education, professional education, or learner engagement solutions

Certified Scrum Product Owner (CSPO) or comparable Agile/Product Management certification

Understanding of responsible AI principles, accessibility standards, privacy regulations, and data security best practices

Familiarity with product-led growth strategies, customer adoption programs, and customer enablement initiatives

Experience using customer feedback, market research, and product usage data to guide decision-making

📌 Product Manager, Business Development (Ottawa)
🏢 Modern Campus
📍 Ottawa