Become the first point of contact at Lounsbury Heavy-Duty Truck Centre in Moncton as a Service Writer. Engage with customers, manage repairs, and ensure exceptional service in this full-time role.

Lounsbury

Heavy-Duty Truck Centre is seeking a dedicated Service Writer to interact with customers and address their truck service needs. This full time position requires someone with strong technical knowledge and excellent communication skills. Your primary role will involve writing repair orders and ensuring the smooth flow of information between customers and mechanics. Key Responsibilities:

- Greet customers and discuss necessary repairs
- Answer customer calls and book service appointments
- Document customer concerns accurately for mechanics
- Keep customers informed during the repair process
- Submit warranty claims and advise on approvals Requirements:
- Completed high school or GED; post-secondary preferred
- Technical knowledge of trucks is essential
- Valid driver’s license with a clean abstract
- Proficient in Microsoft Outlook and Excel
- Customer service or sales experience is an asset Utilize your customer service skills and technical knowledge to support clients at Lounsbury Heavy-Duty Truck Centre in Moncton.

📌 Service Writer at Lounsbury Truck Moncton
🏢 Lounsbury Heavy-Duty Truck
📍 Moncton