Contribute to community building with Sifton as a Residential Administrator focusing on tenant account management and leasing support. This position emphasizes administrative coordination and adherence to the Residential Tenancies Act. As a key part of Sifton’s customer service team, you will facilitate the process from tenant application approval to move-in, ensuring consistent rent collections and compliance with regulations.
Your role will involve maintaining data files accurately within Salesforce and responding to tenant inquiries through active listening and problem-solving. Key Responsibilities:
- Coordinate tenant application and onboarding processes
- Ensure timely rent collection and compliance with RTA
- Maintain accurate records in Salesforce and related systems
- Address tenant issues with effective communication
- Escalate unresolved matters to the Manager as necessary Requirements:
- Post-secondary education and property management experience
- Skills in rent collection and accounts receivable
- Proficiency in MS Office and CRM tools
- Strong organizational skills in a quick-paced environment
- Attention to detail and solution-oriented customer service Join Sifton to excel in tenant management, enhance customer service, and contribute to community success.
📌 Sifton Residential Administrator Role (London)
🏢 Sifton Properties
📍 London
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