Job Description

Job Description

Position Overview

The Systems Administrator is responsible for managing and securing IT systems across all branches. This role ensures the reliability, security, and efficiency of networks, systems, and devices while protecting the company’s best interests. The Systems & Network Administrator also acts as a key advisor on infrastructure improvements and supports all employee IT needs.

Key Responsibilities
Manage and secure network infrastructure across all locations (firewalls, VPNs, monitoring, uptime)
Administer user access, onboarding, and offboarding with strict security controls
Maintain internal servers, backups, and data protection systems
Manage and support dispatch software and phone systems (VoIP/PBX)
Oversee employee devices (setup, maintenance, security, lifecycle management)
Handle all employee IT-related requests and provide timely technical support
Manage IT vendors, subscriptions, and billing with cost and risk oversight
Act as an advisor on infrastructure changes, recommending improvements for security,



scalability, and efficiency
Enforce IT policies and ensure employee compliance with security and operational processes
Monitor, identify, and respond to security risks and incidents
Availability for after-hours emergency support when required
Support side projects and additional administrative tasks as required

Experience Requirements
Minimum 4+ years in an IT Administrator or similar role
Experience with Windows OS and Microsoft 365 settings
Hands-on experience with IP phone systems (VoIP/PBX)
Experience managing SSL certificates, access control, and security systems
Proven ability to support networks, servers, and end-user environments

Key Competencies
Security-first mindset with robust risk awareness
Ability to enforce policies and protect company interests
Robust troubleshooting and problem-solving skills
Organized, accountable, and responsive

📌 Systems Administrator Vancouver (Canada)
🏢 Am/Pm Service - Point Of Sale & Service
📍 Canada