Elevate customer experiences as Compugen’s Senior Manager for Customer Success Services. Lead a team to drive client value and retention in a hybrid work workplace.
In this key role, you will be responsible for enhancing customer value realization and overseeing retention strategies across strategic accounts. You will lead Customer Success Managers while collaborating with Sales, Service Delivery, and Solution Architects to ensure customers achieve their business goals. Your expertise will be instrumental in building executive relationships and managing escalations effectively.
Key Responsibilities:
Lead and develop Customer Success Managers and governance specialists
Foster executive-level relationships with clients
Drive customer adoption and value realization
Own renewal and retention strategies
Identify expansion opportunities and collaborate with Sales
Requirements:
8+ years in Customer Success or
📌 Senior Manager In Customer Success At Compugen Gatineau
🏢 Compugen
📍 Gatineau
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