Medallion is seeking a Contract Yardi Support Specialist to provide technical application support in Toronto, ON. This role involves troubleshooting Yardi Voyager, handling Tier-1 tickets, and ensuring data integrity across various portfolios.In this position, you'll report to the Manager of Enterprise Solutions and work closely with other teams, including property management and central accounting. With at least 2 years of experience with Yardi Voyager 7s, your expertise will help ensure a smooth migration to Yardi Voyager 8. You'll be integral in developing quick-reference documentation and training current users.Key Responsibilities:
Manage incoming support tickets through Freshdesk
Maintain user accounts and permissions in Yardi
Investigate accounting discrepancies and resolve issues




Provide portfolio-specific troubleshooting for residential, commercial, and construction
Participate in documentation and training effortsRequirements:
2+ years of technical experience with Yardi Voyager 7s
Solid foundation in property management accounting principles
Familiarity with customer support ticketing systems
Experience in multi-asset property operations
Excellent communication and problem-solving skillsLeverage your Yardi expertise to support application users and enhance system functionality at Medallion.#J-18808-Ljbffr

📌 Contract Yardi Support Specialist In Toronto
🏢 Medallion
📍 Toronto