Bring your energy and organizational skills to a fast-paced environment where every day makes a difference!
Position Overview:
As an Office Clerk , you’ll be the go-to person who keeps our terminal running smoothly. From supporting dispatch operations to ensuring accurate data flow and clear communication, you’ll play a key role in delivering exceptional service to our customers and helping our drivers stay on the move. If you thrive in a dynamic setting and enjoy keeping things running seamlessly behind the scenes—this role is for you.
Location
Bathurst, NB
Schedule
Monday - Friday | 7:00am - 4:00pm
Compensation
$18 - $19/hr
Benefits
Health & Dental | RRSP employer matching up to 4%
What You’ll Do
Enter data quickly and accurately to keep operations moving
Efficiently check drivers in and out
Maintain undelivered reports and complete daily coding
Ensure POD (Proof of Delivery) compliance
Prepare and distribute On-Time Delivery reports
Respond promptly to customer tracing requests
Support OS&D; (Over, Short & Damaged) investigations, including dock checks
Manage Hold for Pickup items
Process miscellaneous AR transactions and handle cash collections
Prepare deposits and process credit card payments
Scan and organize paperwork (BOLs, PODs, etc.)
Maintain and clean up the pickup screen
Provide general dispatch support
Order office supplies as needed
Participate in team calls and meetings
Coordinate timely pickups and deliveries using dispatch tools
Communicate expectations clearly to drivers
Verify truck manifests before departure
Respond quickly and professionally to emails and calls
Work closely with Dispatch, Dock, Drivers, and other teams to meet customer needs
Escalate issues to the Terminal Manager or Supervisor as needed
Support additional tasks and projects as required
What You Bring
Excellent time-management and organizational skills
Ability to juggle multiple priorities in a fast-moving environment
Self-starter with a proactive, solution-driven approach
Friendly, positive, and team-oriented attitude
Conflict resolution and negotiation skills
Open to feedback and continuous improvement
Strong problem-solving abilities and sound judgment
Clear, skilled communication skills
Flexibility and adaptability
Reliable and professional presence
Education & Experience
Experience in transportation or logistics is an asset
CITT or other industry-related credentials are a plus
Familiarity with TMW Systems is an advantage
Strong skills in Microsoft Word & Excel
Fast and accurate typing and data entry skills
Ready to be a key player in keeping freight moving and customers happy?
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📌 Office Clerk (New Brunswick)
🏢 Armour Transportation Group
📍 New Brunswick
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