Drive innovation as a Digital Transformation Specialist with Bell, focusing on wireless digital experiences. Leverage data and AI tools to enhance customer engagement and optimize online journeys.

In this management role, you will lead the strategy for digital optimization, focusing on key performance indicators and customer satisfaction. Your collaboration with cross-functional teams will define and execute a roadmap for continuous improvement. This impactful role is critical for shaping the customer experience across various brands, including Virgin Plus and Lucky Mobile.

Key Responsibilities:
• Own strategic evolution of wireless digital experience
• Partner with multiple teams for optimization roadmaps




• Advocate for wireless priorities within digital projects
• Manage AI Optimization strategy for digital platforms
• Define and execute A/B testing agendas

Requirements:
• Experience in digital optimization and CRO
• Knowledge of AIO/GEO best practices
• Proven ability in A/B testing management
• Solid analytical and problem-solving capabilities
• Excellent communication skills, including storytelling

Shape the future of digital experiences at Bell, driving customer satisfaction through innovative solutions.
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📌 Digital Transformation Specialist at Bell (Ontario)
🏢 BCE
📍 Ontario