We are looking for an Account Manager – Client Relationships & Growth who is passionate about building relationships, understanding customers and finding opportunities to grow existing business. Your success will come from developing strong client relationships, earning repeat business and becoming a trusted resource for our customers.
As an Account Manager, you will manage and grow relationships with existing Divine customers.
- Retaining and strengthening existing customer relationships.
- Increasing repeat business and revenue within existing accounts.
- Managing multiple client accounts and events from inquiry through completion.
- Working closely with Sales, Operations, Warehouse and Logistics.
- Maintaining accurate customer information and notes in our systems.
- You must be comfortable communicating professionally with clients by phone, email and in person. You will often be the connection between the customer and our internal team, so accuracy, professionalism and responsiveness are critical.
Rentopian rental-management software.
- Floor-planning and event-layout programs.
- Customer/account-management tools.
- Microsoft Office/Google Workspace and other company systems.
Customer-focused and relationship-driven.
- Able to manage multiple priorities and deadlines.
- Confident using computers and learning recent software.
- Comfortable identifying opportunities to grow existing accounts.
Event Experience Is an Asset — Not a Requirement
Previous experience in event planning, event production, hospitality, furniture rental or a related industry is an asset, but it is not required.
Experience with floor-planning software, event rentals or account management would be considered an advantage.
At Divine, you won’t simply be managing accounts—you’ll be building relationships that directly contribute to the growth of the company.
Build long-term relationships with some of Toronto’s leading event professionals.
- Develop your sales, account-management and business-development skills.
- Have a direct impact on customer satisfaction and company growth.
- Take ownership of your accounts and see the results of your work.
- Annual base salary of $60,000–$75,000, depending on relevant experience and qualifications, plus performance-based bonus opportunities.
- Annual performance and compensation review.
~ Paid vacation and statutory holidays in accordance with Ontario employment standards.
- Company training and onboarding.
- Customers stay with Divine.
Customers come back to Divine.
Customers recommend Divine to others.
If you are someone who enjoys working with people, remembers the details, takes initiative and wants to play an important role in growing customer relationships, we’d like to hear from you.
~ Apply today to join the Divine Furniture Rental team.