Thomson Reuters is seeking a dynamic Product Manager to drive the development and commercialization of innovative analytical solutions, ensuring alignment with customer needs and strategic business objectives.
The Product Manager owns the vision, direction, and priorities for a larger, more complex, or strategic product or group of products, managing the full product lifecycle from strategic planning through to tactical execution. They understand the needs of the customers the product is designed to serve in depth, communicate those needs crisply across the organization, and work with design and engineering to translate them into clear priorities, compelling roadmaps, and high-impact solutions. They reason across the full system understanding how decisions in their area impact adjacent products, teams, and the end-to-end customer experience and bring the right people into the room to make trade-offs visible.
They confidently shape product direction with a clear view of commercial impact, balancing short-term delivery with long-term system health and customer trust, and maintain a sharp sense of focus on the right problems, the right customers, and the right investments, treating scope creep and the impulse to build for everyone as the strategic risks they are. The balance between tactical execution and strategic vision is critical at this level, as is the ability to coordinate across multiple functions simultaneously and to lead in building AI-enabled products and experiences with depth and credibility. Conduct thorough market research and competitive analysis to identify new opportunities and inform product strategy.
Translate complex customer needs and market insights into clear product requirements and user stories.
Collaborate cross-functionally with engineering, design, sales, and marketing teams to ensure successful product development and commercialization.
Monitor product performance, gather customer feedback, and iterate on features to drive continuous improvement and customer engagement.
Manage multiple projects simultaneously, prioritizing tasks to maximize organizational efficiency.

Strong understanding of product development methodologies and product commercialization processes.
Proficiency in computer literacy, including advanced skills in Microsoft Office Suite.
Experience with marketing and customer engagement strategies.
Experience managing tax, accounting, or other regulated professional-services software, ideally enterprise products serving large firms.
Hands-on experience building and launching AI/ML-enabled products or features, including working with engineering on responsible AI, data quality, and governance.
Demonstrated ownership of commercial outcomes such as adoption, retention, and revenue, with experience in pricing, packaging, and business-case development.
Experience mentoring junior Product Managers and leading cross-functional initiatives without direct authority.
Familiarity with product analytics and customer-feedback tools (e.g., Pendo, Amplitude) to drive data-informed prioritization.




Experience with Agile practices and road mapping/backlog tools (e.g., Azure DevOps, Lucid).
Strong relationships with enterprise customers: running advisory boards, executive briefings, and customer-success partnerships.
Replacement: This position is open due to an existing vacancy to support our evolving business needs.
Hybrid Work Model: We’ve adopted a adaptable hybrid working environment for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Our use of AI within the recruitment process Thomson Reuters utilizes Artificial Intelligence (AI) to support parts of our global recruitment process. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match.



In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D; insurance paid 100% by the employee; Adaptable Spending and Health Savings Accounts; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. Eligible office location(s) for this role include one or more of the following: For Ontario, Canada, the base compensation range for this role is $126,000 CAD - $176,000 CAD.
Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.
This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. Join us and help shape the industries that move society forward.

To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law. Disability accommodations in the recruiting process may include things like a sign language interpreter, making interview rooms accessible, providing assistive technology, or other relevant accommodations.

📌 Product Manager - Customer Experience Design (Toronto)
🏢 Thomson Reuters
📍 Toronto