The HR Generalist reports to the Vice President of Human Resources and is responsible for administering and supporting NSCH’s employee benefits programs while providing general HR support across employee lifecycle activities. This role serves as a primary resource for employees regarding benefit eligibility, enrollment, leave administration, and HR policies, and keeps benefits data accurate in NSCH’s HR & payroll system (Paylocity). The HR Generalist ensures compliance with applicable federal and state regulations, maintains accurate employee records, and works collaboratively with internal stakeholders and external vendors, including perks carriers and third-party administrators, to deliver a positive employee experience. This position is hybrid and requires three days per week from our office in Salem, MA.
North Shore Community Health (NSCH) is a highly accomplished community health organization that prides itself on its compassionate approach to serving the surrounding communities with comprehensive and culturally sensitive care. Dental services.
NSCH operates service sites at Gloucester, Peabody, and Salem Family Health Centers, ensuring convenient access to care. Additionally, NSCH extends its reach through school-based health centers within the Salem and Peabody School Districts.
As a community-based safety net healthcare provider, NSCH actively encourages diversity and welcomes staff members who reflect the rich tapestry of our communities. We aim to foster a supportive and rewarding environment that empowers our team members to provide exceptional care to our communities.
North Shore Community Health’s mission is to build healthy communities by providing exceptional care to all.
Healthy People | Vibrant Communities
We take our responsibility to ourselves, each other, and the NSCH Community very seriously. Integrity is the foundation of healthy relationships. To have courage is to have the fortitude to take risks and to extend one’s behaviors, actions, and thoughts beyond one’s comfort zone. NSCH is committed to the health and well-being of its community, patients, and staff. We, North Shore Community Health (NSCH), are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring,



job assignments, and promotions) based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, gender expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Administer employee benefit programs, including medical, dental, vision, life insurance, disability insurance, retirement plans, flexible spending accounts (FSA), health savings accounts (HSA), and wellness programs.
Manage new hire benefit enrollments, qualifying life events, and the annual open enrollment process, including preparing enrollment materials and communications.
Administer leaves of absence, including FMLA, Massachusetts and other state family and medical leave programs, ADA accommodations, military leave, bereavement leave, and personal leave.
Coordinate and lead new hire orientation, including the benefits and HR policy portions, and ensure presenters and materials are ready.
Encourage completion of new hire and separation surveys and track trends to recommend process improvements.
Human Resources Support
Maintain employee personnel records and ensure data integrity within Paylocity and other HR systems.
Assist with policy interpretation and support managers on employee relations matters.
Respond to employee questions regarding HR policies, procedures, and programs.
Support performance management, employee engagement, and retention initiatives.
Ensure compliance with federal, state, and local regulations related to employee benefits and employment practices.
Prepare HR and benefits-related reports and analyze trends as requested.
Maintain confidentiality of employee information and sensitive HR data.
Vendor and Project Management
Coordinate with insurance brokers,



benefit carriers, retirement plan administrators, and other vendors.
Participate in HR projects, process improvement initiatives, and system implementations.
Attends weekly HR staff meetings.
Adheres to NSCH policies.
Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related field preferred; Minimum of 3 years of human resources experience with significant responsibility for benefits administration.
Experience with HRIS/payroll systems required; Proficiency with HRIS systems and Microsoft Office applications.
Excellent customer service and interpersonal communication skills.
Requires being able to sit and/or stand for long periods of time, as well as the ability to use computers, copiers, and a phone. May need to travel to multiple sites.

Interfaces regularly with the employee population in person, by phone, and by email regarding benefits and related HR matters.
Interfaces regularly with benefits carriers, third-party administrators, and brokers.
As a health center, NSCH ensures that all employees comply with the annual requirements for vaccinations and health screenings. All employees must be vaccinated against COVID-19 as a condition of their employment unless they have been granted a religious or medical exception. Proof of COVID-19 vaccination must be provided, and prospective employees must be vaccinated before their first day of employment, submitting their vaccination record and pre-hire paperwork. If you need to request an exemption from the vaccine requirement or have any inquiries regarding this policy, please contact the Human Resources Department at View email address on apply.j-vers.com North Shore Community Health, our commitment lies in fostering a diverse workforce. Your skills could be a great fit for this role or other opportunities within North Shore Community Health.
With facilities in Salem, Peabody, and Gloucester, NSCH offers access to New England’s Coastal charm just thirty minutes outside Boston. The North Shore is connected to the city via the Rockport Commuter Rail line, which makes stops in Salem and Gloucester. Talent Acquisition Department
North Shore Community Health

📌 Human Resources Specialist - Flexible hours (Ottawa)
🏢 North Shore Community Health
📍 Ottawa