Drive strategic enhancements within Community Services as a Service Improvement Specialist. Collaborate across departments to analyze and improve service delivery for a thriving community.
This full time role based at City Hall requires a motivated individual with a knack for resolving complex issues. You will lead service reviews, strategic initiatives, and organizational assessments. Your goal is to transform insights into actionable recommendations that benefit residents.
Key Responsibilities:
• Lead complex service improvement projects from conception to completion
• Conduct service reviews and organizational assessments
• Analyze data and prepare high-quality reports for decision-making




• Facilitate discussions among diverse stakeholders to build consensus
• Apply Lean principles for continuous improvement initiatives
Requirements:
• 3-year degree in Business Administration or a related field
• Minimum 4 years of experience in project management or strategic planning
• Lean Yellow Belt certification preferred
• Strong analytical and communication skills
• Ability to work in evolving environments
Enhance service delivery and contribute to impactful community initiatives in this pivotal role.
#J-18808-Ljbffr

📌 Community Services Improvement Specialist (Kitchener)
🏢 City of Kitchener
📍 Kitchener