Service Advisor job at Vaudreuil-Dorion for HGregoire Hyundai Vaudreuil.
Salary: up to $100,000
Workplace: On site
Location: Vaudreuil-Dorion, QC
Schedule: Full-time
Responsibilities Manage preparation orders by following predefined guidelines and perform necessary follow-ups in collaboration with different departments;
Submit preparation requests for external companies when necessary;
Control parts invoices for each vehicle and the time required to make corrections;
Communicate with various departments (sales / finance / delivery) regarding any issues or needs;
Update the vehicle history by recording details from the preparation order;
Follow up with customers and different departments in case of deficiencies at delivery, and implement necessary corrections to ensure customer satisfaction;
Prepare orders for all vehicles entering the dealership, including demonstrator vehicles;
Keep inventory knowledge up to date;
Ensure the security of vehicle keys at the dealership;
Provide support for vehicle storage logistics;
Follow up on deliveries and ensure deadlines communicated to customers are met;
Offer impeccable customer service;
Ensure quality control of all vehicles delivered to customers.
Profile required Relevant experience in the automotive field;




Bilingual in French and English, both spoken and written, at an intermediate-advanced level to communicate effectively with our monolingual French-speaking customers and our large monolingual English-speaking customer base;
Demonstrate a focus on customer satisfaction and attention to detail;
Excellent communication and problem-solving skills;
In-depth knowledge of vehicles and their systems;
Ability to work independently;
Positive and professional attitude;
Resident of Canada.
Benefits Comprehensive group insurance plan (Dental, disability, supplementary health, life insurance);
Paid time off;
Company events;
Employee Assistance Program;
In office parking;
Recognition program Club HGreg to celebrate your achievements.
Tasks Answer phone requests
Customer follow-up
Customer service
Follow up on repair and services
Making appointments
Open and close work orders
Prepare repair and service estimates
Service and products sales
Experience 3 years as Service Advisor
Working conditions Competitive compensation
Dental insurance plan
Disability insurance
Employees discounts
Insurance of medical and paramedical expenses

#J-18808-Ljbffr

📌 Service Advisor (Quebec City)
🏢 Canada Motor Jobs
📍 Quebec City