Lead analytics transformation at Sun Life as the Director of Operations Analytics. Drive strategic insights for Canadian Operations through a robust data-driven approach.

In this pivotal leadership role, you will oversee a team dedicated to optimizing operational performance via analytics. Your invaluable insights will guide operations leaders in data-driven decisions, ensuring alignment with business objectives. With a focus on enhancing analytics capabilities, your work will significantly impact client experiences and outcomes.

Key Responsibilities:
• Develop and execute data analytics strategy for Canadian Operations
• Lead Business Intelligence function with actionable insights
• Transform operational data into visualizations for executives




• Coach and develop a high-performing analytics team
• Establish metrics to measure analytics impact on business

Requirements:
• Minimum 7 years in data analytics and business experience
• Proven leadership of analytics functions delivering results
• Experience in operations or business process management
• Strong knowledge of BI tools and methods
• Bilingualism required for Quebec interactions

Demonstrate leadership and analytics expertise to elevate Sun Life's operations and client satisfaction.
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📌 Director of Operations Analytics at Sun Life (Quebec City)
🏢 Sun Life Québec
📍 Quebec City