Lead impactful service delivery as Sparkrock's Director of Professional Services in a fully remote position. Drive innovation in ERP/SaaS implementations for social benefit organizations across Canada.

This senior leadership role involves managing a $3–5M portfolio, overseeing quality in project delivery, and ensuring high profit margins. You will lead a diverse team, act as the senior escalation point for customers, and enhance collaborative efforts with cross-functional groups to meet client needs and exceed expectations.

Key Responsibilities:
• Own the P&L; for a $3–5M portfolio
• Oversee ERP/SaaS project delivery quality
• Lead and motivate a Qualified Services team
• Act as senior escalation point for key customers
• Drive process improvements for delivery efficiency

Requirements:
• Bachelor's degree in Business, IT, or related field
• 10-15 years in professional services roles
• 3-5 years in a leadership position
• Proven track record managing $3-5M project portfolios
• Strong customer relationship management skills

Elevate your career by transforming service delivery and supporting meaningful innovations at Sparkrock.
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📌 Director of Professional Services Sparkrock (Saskatchewan)
🏢 JYSK Canada
📍 Saskatchewan