# Senior Business AnalystMontrealHybridAgility and Product ManagementApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job descriptionHere is a brief overview of the tasks and responsibilities that will fall to you:* Support information technology teams in understanding the needs of business units;* Analyze processes, practices and operational issues to identify opportunities for improvement;* Ensure the alignment of technological solutions with strategic orientations and organizational objectives;* Advise stakeholders on opportunities for business process optimization, transformation and evolution;* Assess complex issues and recommend solutions tailored to the needs of the sectors concerned;* Study different business scenarios and propose alternative approaches to current practices;* Develop and document business cases in collaboration with business units and delivery teams;* Compare current and target states to determine gaps to be filled;* Examine the different solution options according to business, technological and organizational orientations;* Determine transition requirements, performance indicators and acceptance criteria;* Support teams during the implementation of solutions and contribute to their adoption;* Facilitate the transfer to operations and support the operation of the solutions implemented;* Prepare the necessary analyses, presentations and documents for the governance committees;* Participate in decision-making by providing clear, structured and analysis-based recommendations.The profile sought is as follows:* Hold a bachelor's degree in a relevant discipline;* Have more than ten (10) years of experience as a business analyst;* Develop expertise in needs analysis, process optimization and organizational transformation;* Carry out business cases and chance analyses in complex contexts;* Map processes and perform gap analyses between current and future situations;* Interpret business issues and translate them into clear and structured requirements;* Produce strategic recommendations to support decision-making;* Collaborate with multidisciplinary teams composed of business and technological stakeholders;* Present analyses and executive files to the various governance bodies;* Demonstrate excellent communication, analytical, synthesis and influencing skills;* Knowledge of Microsoft Dynamics Customer Service is an asset;* Evolve with autonomy, rigor and professionalism in complex organizational environments.
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📌 Senior Business Analyst (Quebec City)
🏢 COFOMO
📍 Quebec City