You will play a key role in building strong, trust-based relationships and in driving collaboration across multiple stakeholders to support partner growth and success.
Build and maintain a strong sales pipeline through consistent prospecting activities via outgoing phone calls, e-mails and social media platforms (cold calling) and in collaboration with various marketing activities (inbound);
Manage and nurture relationships with an existing customer base to ensure satisfaction and drive retention;
Qualifying daily inbound leads coming through our website, blogs, webinars etc;
Provide accurate and timely forecasts, funnel hygiene, and target updates to meet sales objectives;
Execute internal campaigns and collaborate with Marketing to optimize ROI;
Handle new client sign ups and project hand-off;
Enter all relevant client related information and communications in our CRM system;
Coordinate with internal resources and specialists (SMEs, Pre-Sales, project analysts, etc.) to deliver the right solutions to your clients;
Be an ambassador for the voice of the customer and communicate all potential improvements to our internal products and software development teams.
B2B SaaS sales experience

- 2+ years of experience in a Sales role (or relevant role);
- Bachelor’s degree considered an asset;
- Excellent French and English communication skills, written and spoken; Bilingual
- Excellent customer management skills; including sales, account management, and customer service;




- Customer-centric mindset - your customer is at the centre of everything you do;
- Be able to explain the technical aspects of our products in simple terms to ensure they are clearly understood;
- Shown creative problem-solving skills with strong initiative to identify areas of process improvement and efficiency;
- Ability to travel in Quebec a few times per year

Sherweb is first and foremost a culture where our customers’ needs are at the heart of everything we do, supported by Sherwebers committed to living our values of passion, teamwork, and integrity.
Dynamic and flexible work environment

Flexible total compensation package

Vacation allowance based on prior experience
Paid time off starting on day one (vacation and personal days)
Employee advantages program with savings at local merchants
Close relationship with your direct manager and open communication to support your development
Multiple learning and development opportunities
Tools to track your progress and support career growth
A vibrant social life (Sherweblife)
A rich calendar of virtual and in-person activities designed to foster connection throughout the year.
At Sherweb, we believe in transparency and pay equity. Reasons for the requirement of English: Sherweb has international customers and fluency in English is the only way to ensure proper service delivery to them. The main tasks related to this position require written and oral communication with an English-speaking clientele at all times.

- LI-Remote

📌 Account Specialist (Fully Remote) (Sherbrooke)
🏢 Career Centre
📍 Sherbrooke