Behind every innovative new medical device, new healthcare policy, and research into recent treatments, there's a literature review. we're changing the way that scientific research is conducted. Founded in 2008, DistillerSR is the world's leading AI‑enabled workflow automation and evidence management platform for streamlining the production of critical literature‑based health research. DistillerSR is used by 80% of the top 10 global medical device and pharmaceutical companies to inform life‑changing product research, prepare regulatory submissions and to monitor for safety issues with medical products once in market. Our amazing team lives these values every day and our customers trust us to bring them innovative, world‑leading solutions that power their important work.
We are a fast‑growing B2B SaaS company seeking an experienced Revenue Operations Manager to own and optimize our go‑to‑market technology stack and processes. This role serves as the connective tissue between Sales, Marketing, Finance and Customer Success, ensuring data integrity, process efficiency, and actionable insights across the revenue organization.
Salesforce Administration & Configuration

Own and administer the Salesforce instance, including user management, security settings, profiles, permission sets, and role hierarchies
Design, build, and maintain custom objects, fields, page layouts, record types, validation rules, and formula fields
Manage integrations between Salesforce and other GTM tools (marketing automation, enrichment tools, Maxio, etc.)
Partner with Finance to maintain consistent ARR field logic, pricing structures,



discount governance, and renewal tracking
Ensure data quality through deduplication, enrichment processes, and governance policies
Work with Sales Leadership to identify friction points in the sales cycle and implement process or tooling improvements that increase seller productivity
discovery frameworks, mutual action plans) within Salesforce
Define, track, and analyze key revenue metrics: pipeline velocity, conversion rates, ARR/MRR, CAC, LTV, churn, and expansion revenue, among other metrics
Monitor and reconcile revenue and pipeline data with Finance to support forecasting and reporting
Maintain a single source of truth for ARR and pipeline reporting
Create forecast models and pipeline analysis to support strategic planning
Partner with Sales and Marketing to improve MQL‑to‑SQL conversion and handoff processes
Own the end‑to‑end revenue lifecycle definitions (MQL - SQL - Opportunity - Closed Won - Renewal/Expansion) across Sales, Marketing, and Customer Success
Ensure seamless data flow and integration across Marketing Automation, CRM, and CS platforms
Define, document, and maintain standardized CRM field definitions, inputs, and data quality controls to ensure consistent, accurate reporting across Sales, Marketing,



and Finance
Establish data governance policies and processes to maintain tool integrity and cross‑team adoption
Administer, track commission and compensation plans in collaboration with Finance

Salesforce Administrator certification required; Expert‑level proficiency in Salesforce configuration: Strong experience building complex reports and dashboards with multi‑object relationships

- Demonstrated track record of improving sales productivity and pipeline efficiency
- Experience with CPQ tools (Salesforce CPQ, DealHub, PandaDoc)
- Proficiency with data analysis tools (Excel/Sheets, SQL, BI tools like Tableau)
- Excellent communication skills with ability to translate data into business recommendations
- Familiarity with revenue intelligence tools (Clari, Gong, Chorus)

Experience implementing or managing customer success platforms (Gainsight, ChurnZero)
Knowledge of data enrichment tools (ZoomInfo, Clearbit, Apollo)
Basic coding skills (Apex, JavaScript, Python) for advanced customization
We're a dynamic and innovative B2B SaaS firm that leads in our market and we're looking for agile, growth‑minded individuals who want to join and make a positive impact doing purposeful work. Flexible work hours and work arrangements
Annual winter holiday shutdown
Three weeks vacation
As part of our recruitment process, we may utilize artificial intelligence tools to support or assist the review of applications. These tools may help us identify candidates whose qualifications best match job requirements.

📌 Healthcare yield manager H/F (Ottawa)
🏢 DistillerSR
📍 Ottawa