Work place: 50 Boul René-Lévesque Ouest, Montréal, Québec H2Z 1A2

Status: Part-time

Salary: 23.71$ per hour

The Travelodge Montreal is an affordable hotel located in the downtown area of the city. Join the Travelodge Montreal team for a supportive, professional work environment where hospitality and friendliness are part of our culture.

Reporting to the front desk supervisors, the Receptionist takes room reservations, greets clients upon arrival and during their stay, provides information about the establishment and its services as well as tourist attractions, and receives payments from clients.

Job Description

Take reservations

Coordinate arrivals and departures of clients

Promote hotel products and services

Collect payments for services rendered

Answer various questions about establishment services, tourist attractions, and different regional activities

Coordinate group arrivals and departures

Direct incoming calls





Handle customer complaints

Perform any other customer service-related task

Skills and qualifications

Skilled or college-level training in hospitality, tourism, or a related field; an asset

Knowledge of the Opera reception software, an asset.

Able to work in a team

Able to work under pressure

Availability to work on varying schedules

Resourceful

Knowledgeable about tourist attractions and the city in general

Able to demonstrate customer orientation

Able to identify customer needs

College degree in hospitality, an asset

1 to 2 years of experience in a similar position

Teamwork skills

Languages: Bilingualism (French and English) spoken and written is required for this position as we serve an international clientele.

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📌 Front desk agent (Quebec City)
🏢 Hotel Travelodge Montréal Centre
📍 Quebec City