Trail Appliances in Edmonton South is seeking a Customer Service Manager to lead our busy customer service desk and support team members on the floor. The role blends hands-on customer service with daily management responsibilities to maintain service speed and quality.
You will coach staff, manage scheduling and performance, work with HR on recruiting and onboarding, and coordinate with Sales and Operations to resolve escalations and continuously improve workflows.
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📌 Customer Service Manager: Lead & Coach at a Busy Retail Counter (Alberta)
🏢 TRAIL APPLIANCES
📍 Alberta
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