A career as a Nakisa systeme administrator integrated into the SuccessFactors platform in the HR systems team at National Bank means acting as a functional expert on the Nakisa Workforce Planning platform . This role allows you to make a positive impact on our organization by ensuring reliable configuration, data, integrations, access, releases and user support, in collaboration with HR, Finance, IT, Security, Data Governance and the vendor.
Support the integrations between SAP and Nakisa
Managing Workforce Planning, including administration and security settings
Perform basic configuration and application maintenance activities, including field mapping updates as required
Coordinate and manage updates, releases and application changes, ensuring required validations and communication with stakeholders
Manage user access, roles and permissions in line with security and governance requirements
Document functional procedures, recurring solutions, and best practices
Diagnose issues and ensure proper resolution
Participate in testing and validation activities for projects and enhancements
Act as the primary point of contact between National Bank and Nakisa for technical-related matters
Your team Within the Human Experience and Performance - Human-Centred Evolution and Delivery sector, you will be part of a team of 10 colleagues specializing in HR systems and report to the Director of HR Systems. Our team stands out for its ability to collaborate closely with HR practice and IT teams to deliver enhancements and technology solutions that have a direct impact on the employee experience and performance.



It plays a key role in the evolution of practices and systems by ensuring the consistency and integration of the technology ecosystem.
Our training programs promote on-the-job learning and continuous development. You will have access to specialized HR technology content, internal and external knowledge bases, and a variety of other resources. Collaborating with experienced colleagues from diverse backgrounds will enrich your career development. This role also offers opportunities to advance into positions involving advanced expertise or leadership on high-impact strategic projects.
Prerequisites Bachelor’s degree in Human resources, Information Systems, Business Administration, or any other combination of training or experience deemed equivalent
Three to five years of experience supporting HR applications, SaaS platforms or enterprise systems
Experience in configuration, integrations, testing, releases, support, data quality and access controls
Knowledge of Nakisa, organizational design, workforce planning, SAP SuccessFactors or comparable HR technology
Strong analytical and problem-solving skills, attention to detail and process discipline
Ability to communicate effectively with stakeholders, a customer-focused approach and a continuous improvement mindset
Languages:



French, English
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.
Required skills: Access Control, Analytical Skills, Application Support, Artificial Intelligence, Continuous Improvement, Human Resource Information System Implementation, Human Resources Information Systems, Initiative, Learning Agility, Organizational Design, Problem Solving, Stakeholder Management, SuccessFactors, SysAdmin Tools, Teamwork
Your benefits Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and family assistance program
Preferential banking services
Involvement in community initiatives
Telemedicine service
Virtual sleep clinic
Making a bold move in a people-first environment We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.
We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

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📌 Nakisa System Administrator (Quebec City)
🏢 National Bank of Canada
📍 Quebec City