Join Humber's Digital Learning team as a Learning Technology Specialist, supporting innovative educational tools in a hybrid role. Engage with staff and students to enhance teaching and learning experiences.
This position involves coordinating support for EdTech tools across Humber Polytechnic. As a specialist, you will resolve complex technical issues, conduct training for faculty, and monitor service performance. The role supports continuous improvement in digital education and engages with various stakeholders to ensure effective technology delivery.
Key Responsibilities:
• Manage the Innovative Learning ticketing system
• Conduct virtual training sessions for faculty
• Analyze support trends for process improvements
• Provide tier-two support for educational technology inquiries
• Oversee updates and implementation of EdTech tools
Requirements:
• 2-year diploma in relevant fields
• Minimum 3 years in a support center setting
• Strong client service and communication skills
• Knowledge of MS365 and Learning Management Systems
• Experience with EdTech tools and data management
Bring your passion for technology and education to support Humber's vision for innovative learning!
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📌 Learning Technology Specialist at Humber (Toronto)
🏢 Humber College
📍 Toronto
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