The mission of the team is to work closely with Nokia Sales & TechSales teams, providing specialized expertise in IP services domain (CARE, Deployment and Professional Services), in order to create a best fit offering and drive sales of NOKIA IP solutions.

The mission of the team is to work closely with Nokia Sales & TechSales teams, providing specialized expertise in IP services domain (CARE, Deployment and Professional Services), in order to create a best fit offering and drive sales of NOKIA IP solutions.

Evaluates and develops business opportunities in IP Network domain, in collaboration with Sales & TechSales teams, typically at regional or sub-regional level.

Identifies short and longer-term solutions to address customer needs, by competitively positioning NOKIA IP products and services.

Acts as a subject matter expert in IP services domain (CARE, Deployment and Professional Services), engages customers, presents viable technical solutions and articulates their value to the customers, recommends best practices and lessons learned.

Understand and keep up to date with Nokia IP Services Portfolio and delivery team's capabilities

Actively supports the offer development phases, according to NI Sales process: define and provide the Scopes of Work, Statements of Compliance, optimized cost estimates and a competitive selling price for all required services, making use of corporate tools and seeking any required support from various parts of the organization.

Pro-actively support initiatives aiming at continuous improvement of Nokia pre-sales and commercial management tools, processes and marketing collaterals

Pro-actively support internal knowledge sharing initiatives

Good knowledge of how CSP and Enterprises run their IP networks from planning, design, roll-out up to operating and maintaining them





Experience and passion to work in a customer facing role

Ability to work effectively across cultures, languages, time-zones and in a remote management set-up

Excellent written and oral communication skills in English

A Bachelor degree in a technical or business stream, Master degree preferred

Hands-on experience in delivering services to customers, and/or scoping, costing and pricing services in offers (preferably in IP network domain).

Experience in applying consultative value selling methodologies to services business projects

Good soft skills for communication and negotiation to manage multiple internal/external project stakeholders

With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

Corporate Retirement Savings Plan

Health and dental perks

Short-term disability, and long-term disability

Life insurance, and AD&D; – Company paid 2x base pay

Optional or Supplemental life and AD&D; insurance (Employee/Spouse/Child)

Paid time off for holidays and Vacation

Employee Assistance Program/Work Life Resource Program

Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

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📌 Customer Service Sales Engineer (Ottawa)
🏢 NOKIA
📍 Ottawa