Move Your Career Forward with DAC as an Account Director Who We Are

We are DAC—a global full-funnel performance media agency dedicated to delivering transformative results. With expertise spanning SEO, paid media, creative production, analytics, and local optimization, we combine the brightest minds with innovative technology to deliver seamless, forward-thinking strategies. Powered by AI, data, and creative ingenuity, we deliver integrated campaigns that engage customers at every touchpoint—from global audiences to individual store locations.

This role includes the account direction of digital media, content marketing strategy, web and application development, and overall program and client service management. The successful account director will engage with the media, development, SEO, analytics and strategy teams and be responsible to ensure the various teams work toward delivering business results for our clients. You will have strong people leadership skills, excellent client relationship management experience, as well as a high level of financial acumen.

Provide senior account direction and people leadership to our high-performance team of Account Managers and Executives.

Develop a firm understanding of the client’s industry, marketing strategy and goals

Manage internal aspects of project implementation including preparation of client engagement briefings and proposals, tracking client data, QA validation, and reporting of internal and external client activities and communications

Monitor established program KPIs and ensures that the program performance meets the agreed-upon client KPIs.

Support major new business initiatives including client pitches, RFP responses, and marketing events

Develop productive business relationships and alliances with senior executives with our clients in order to manage day-to-day program-related inquiries and deliverables.

Deliver effective and efficient documentation,



communication and dissemination of information regarding client activities and client administrative procedures.

Work with clients to complete a specific project brief and coordinate client approvals.

Create Contact Reports, Status Reports, and Budget Reports in accordance with DAC’s standards for quality and accuracy.

Development of annual account plans that meet revenue growth and profit margin targets for assigned clients.

Demonstrates in-depth knowledge of DAC’s product offerings, including web and digital development, media, and analytics

7+ years experience in a client services position, managing clients and responsible for account growth

3+ years working for an advertising agency, managing digital programs (e.g. SEO, SEM, Social Media, Mobile, etc.)

2+ years experience leading an account team and related budget

Experience managing Fortune 500 companies

Project Management experience

Strong writing, communication, and presentation skills

Experience presenting and selling to high-level decision-makers at enterprise brands with a national scope

Strong proficiency in MS Office, especially PowerPoint and Excel

University degree in a related field

Professional Growth: Work with top-tier clients and cutting-edge tools in the performance marketing industry.

Competitive Benefits: Competitive salary and comprehensive health benefits. Generous PTO, wellness initiatives and parental leave. Retirement saving plans. A supportive, collaborative, and casual work environment.

This role requires three days in-office.



Remote work is not available for this position.

DAC is an equal chance employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, state, or municipal law.

At DAC we celebrate your contributions, provide you with opportunities, and support your total well-being. Our offerings include health, vision, dental, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and employee assistance support. Full-time employees are eligible to participate in the DAC benefit programs. Salary at DAC is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $110,000 - $129,000..DAC is a leading international media agency helping brands connect with customers and prospects at every stage of the customer journey, from the enterprise level right down to hyper-local moments since 1972.

Recognized by Forrester as one of the world’s most significant growth driving agencies, DAC is passionate about helping businesses build, maintain, and optimize their online presence, leveraging our expertise in

Reputation Management

Local Presence Management

Content Strategy

Data Analytics

Design and UX

DAC’s mission is to drive impactful client results by amplifying brands to their target no matter where they are.

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📌 Remote Account Manager-Full Time (Toronto)
🏢 100 DAC Group / Canada
📍 Toronto