Elevate your career as a Salesforce Administrator with Collabria Financial. This remote role focuses on Salesforce and ITSM platform management, offering opportunities for innovation and skilled growth.
In this senior position, you'll be responsible for administering and enhancing Collabria's Salesforce Service Cloud and Halo platforms. Your work will involve collaborating with various teams to troubleshoot issues, implement integrations, and maintain documentation while supporting the transition to Marketing Cloud Next. A strong foundation in ITSM and Salesforce administration is essential to meet the dynamic needs of our organization.
Key Responsibilities:
• Configure and deploy Salesforce enhancements
• Support case management and reporting processes
• Collaborate on transitioning to Marketing Cloud Next
• Address incidents and automation errors
• Plan and execute platform changes with change management in mind
Requirements:
• Bachelor’s degree in IT or related field
• Six years in platform administration or development
• Proficiency in Flow, Apex, and SOQL
• Experience with ITSM platforms like Halo or ServiceNow
• Bilingual in French and English is a plus
Bring your Salesforce expertise and innovative mindset to Collabria Financial and help transform credit card services for credit unions across Canada.
#J-18808-Ljbffr