Supervisor, ProtocolNUN00639 WHAT DOES AGNICO EAGLE VALUE?

At Agnico

Eagle, our values never waver. We believe in trust, respect, equity, family and responsibility. Why? Because they express who we are, and they have helped us succeed in business for over 60 years. We value you – your unique set of skills and experience. We value your willingness to build those skills and make a meaningful contribution to our company. And, we value your commitment to treat every person on our team with respect, helping us to operate safely, protect the environment and make a positive contribution to our local communities.

ABOUT OUR OPERATION Canadian-based and led, Agnico Eagle is Canada's largest mining company and the second largest gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects.

Agnico

Eagle is a partner of choice within the mining industry, recognized globally for its leading sustainability practices.

Agnico

Eagle was founded in 1957 and has consistently created value for its shareholders, declaring a cash dividend every year since 1983.

Want to learn more about our operations and projects? Click here!

YOUR NEXT CHALLENGE:

Reporting to the Superintendent, Logistics – East, you will be part of the Logistics Department. You will ensure that the goals and objectives are achieved while promoting and respecting Agnico Eagle’s values, Health & Safety Code of Conduct and the environment.

- Ensure all standards and policies are adhered to, not limiting the development of recent standards to ensure operational enhancements;

- Lead the Protocol team for improvements,



guide and support for daily operations, implement corrective and preventative measures;

- Conduct regular audit checks, hold meetings, team alignment;

- Produce occupancy optimization reports and contribute to the strategic outlook of traveler prioritization with the Camp General Supervisor of each respective site;

- Analyse occupency trends, future occupency shortcomings and relay recommendations and path forward to the Camp General Supervisor;

- Ownership and participate in the development of Nomadis;

- Alignment with all Nunavut sites, track KPIs and ensure communication between teams;

- Stakeholder management with sites, travel agencies and the logistics team;

- Lead guide and coach while ensuring wide communication plans made on operational disruptions;

- Monitor employee performance, ensure bookings are made within reasonable timelines, communication with hotels in the event of issues or booking errors;

- Handle and address any complaints or issues as they may arise, with the support of logistics team;

- Identify operational improvements to increase the efficiency of Protocol and to always provide high level of customer service;

- Manage the day-to-day activities, scheduling, and operations of Nunavut Protocol agents;

- Ensure, smooth and optimal operations of:





- Shuttle services from partner hotels;

- Check in counter and boarding processes at Mirabel;

- Nolinor shuttle services to and from charter flights / parking;

- Luggage scanning (coming soon);

- Develop sound succession planning and training for your employees;

- Ensure a good line of communication between sites and various charter hubs;

- Be an integral part of logistics improvement projects as assigned.

WHAT YOU NEED TO SUCCEED

- 5 years of experience in logistics and customer service;

- Experience in leading diversified teams;

- Experience with the airport and logistics environment;

- Ease of dealing with last minute changes of any kind (aircraft delays, etc.);

- Must have strong analytical, organizational and problem-solving skills;

- Experience with creation and implementation of continuous improvement projects.

- Remote site experience / rotational experience is considered an asset;

- Nomadis experience is considered an asset;

- Experience working with JDE or another similar ERP is considered an asset.

- Excellent working knowledge of all Microsoft Office Suite applications especially Outlook, Excel, Word & PowerPoint.

Note that the official working language at our Nunavut operations is English.

Your Work Schedule:

- Schedule: 40 hours per week, Monday to Friday at our office in Mirabel, QC. Occasional visits to site may also be required.

Job

: Procurement and Logistics

Primary Location

: Quebec-Mirabel

Organization

: Agnico Eagle Mines

Schedule

: Full-time Shift Schedule: 5/2

Shift

: Day Job Employment Type Code: Salaried

Posting End Date

: Oct 31, 2026, 3:59:00 AM

📌 SUPERVISOR, PROTOCOL (Canada)
🏢 Agnico Eagle
📍 Canada