Lead a motivated team at Roots as a Team Lead in our retail store. Enhance store operations, promote customer service excellence, and inspire associates to achieve goals. Roots is hiring a Team Lead to bridge the leadership team and sales associates.
This role requires a minimum of one year in retail, with luxury experience being a plus. You'll oversee operational functions, support Store and Assistant Managers, and cultivate a positive in-store workplace for both customers and employees. Key Responsibilities:
- Motivate sales team to exceed performance goals
- Support management in day-to-day operational tasks
- Model exceptional selling and customer service behaviors
- Mentor new associates during onboarding and training
- Address customer service issues effectively Requirements:
- Minimum 1 year in retail apparel environment
- Proven leadership in a sales team setting
- Experience with POS management and reporting
- Strong organizational and problem-solving skills
- Flexible availability, including weekends and holidays Drive exceptional customer experiences and operational efficiency as a Team Lead at Roots.
📌 Team Lead in Retail at Roots (Edmonton)
🏢 Roots
📍 Edmonton
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