It is built for today's hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. You get: Predictable performance, even at scale Secure, compliant environments by default Real-time observability and profiling built in Cloning, configuration, and provisioning in seconds AI-ready features that plug directly into your stack

Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest.

Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team.

Impact of a Software Engineer

As a Software Engineer at Upsun, you will build and maintain the backend services behind our customers' billing. Billing is your main focus: invoices, taxes, usage reporting, and the integrations that connect our platform to the commercial systems behind it. These systems handle tens of millions in revenue each year across multiple products, entities, and currencies. Accuracy matters, and your work reaches customers directly. Every new offering Upsun launches needs a billing component, and you will help build it. Over time, you will become a long-term owner of the systems you build. You may also contribute to adjacent services such as project provisioning and account management.

Build billing integrations: Develop and maintain backend services and API integrations in Go that connect our platform to external billing systems.

Ship usage-based billing features:



Complete billing migrations: Help finish moving billing to external systems while keeping data accurate and customers unaffected.

Investigate and resolve billing issues raised by Support and Finance, from incorrect usage data to failed integrations.

Protect customers and data: Contribute to anti-abuse measures and keep security in mind when working with sensitive customer and payment data.

Write tested, well-documented code, take part in pair programming and code review, and use AI-assisted tools thoughtfully in your workflow.

Relational databases: Hands-on experience working with relational databases such as PostgreSQL or MySQL/MariaDB.

Attention to detail in systems where a mistake can reach a customer's invoice, and an interest in concepts like idempotency and consistency in distributed systems.

Testing and reliability: A habit of writing unit and integration tests, including for failure paths, and thinking about how your code behaves in production.

Interest in billing: You enjoy working on billing and financial systems and want to make them your focus.

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of work from home with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Canada, France, Germany, Spain, and the United Kingdom. Although we're unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries…

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📌 Software Engineer - Support - remote (Ottawa)
🏢 Platform.sh
📍 Ottawa