Schedule This position operates on a rotating shift scheduleMust have flexibility with their working hours
Some weeks may follow a standard Monday–Friday, 9:00 AM–5:00 PM schedule
Other rotations may include later shifts, with hours extending up to 9:00 PM
Weekend availability is required on a rotating basis
Saturday: 10:00 AM–6:00 PM
Sunday: 12:00 PM–5:00 PM
Important: All late/evening shifts and weekend shifts can be worked remotely from home.
Compensation Up to $70,000 base salary + up to 10% bonus
Perks:
Comprehensive medical and dental benefits
80% of the benefit premiums are paid by company
Advantages become effective after 3 months of employment
3 weeks of vacation
Company Overview
Our clientis a Canadian financial services company that provides consumer financing for home improvements.
Qualifications & Requirements
Fully bilingual in French and English (verbal and written) required.
Bachelor's degree or higher in a relevant discipline.
Experience: 5+ years of experience in collections or credit management, preferably within financial services.
Extensive consumer collections experience is essential.
Strong experience managing the full collections cycle, including early-stage, late-stage, escalated accounts and recoveries.
The successful candidate should be a collections-focused professional; collections experience is more important than credit analysis or credit decisioning experience.
Previous experience within financial services is preferred, particularly:
Fintech
Banking
Automotive finance/auto industry
Technical Competence: Demonstrable expertise in collections, credit decisioning, and data analysis.
Excellent interpersonal, verbal, and written communication skills tailored to a diverse, national clientele.
Strong negotiation, problem-solving skills, high initiative, ownership, and strict attention to detail.