Your role asMental Health Specialist (ER & Crisis), Evenings & Weekends
Reporting to Annabel Tremblay, Manager, Mental Health Specialists, the mission of the Mental Health Specialist (ER & Crisis) is to assess, manage, and prioritize high-risk mental health cases within the Dialogue platform. This role ensures safe, timely, and clinically appropriate intervention for members experiencing acute distress or elevated risk.

What you’ll be doing

Conduct suicide risk and crisis assessments (including C-SSRS and other clinical tools)

Triage and manage high-risk and urgent mental health cases in a high-volume environment

Provide crisis intervention, safety planning and de-escalation support

Determine risk level and appropriate clinical pathway (internal or external escalation), coordination with emergency/community resources

Collaborate with medical, nursing, and primary care teams for continuity of care

Maintain clear, accurate, and clinically sound documentation

Support member navigation to appropriate services

Contribute to continuous improvement of crisis and triage protocols

We’d love to hear from you if you have

Bachelor’s degree in a mental health or human relations field

2+ years of intervention experience as a social worker (or similar role)



with a population presenting with challenges related to mental health including being comfortable with psychosocial assessments

Available to work 32 hours per week including weeknights and weekends

Very good knowledge of community and institutional resources

Desire to work in an environment that encourages autonomy, professionalism and versatility

Attracted by an innovative environment, as well as an ease with computer tools

At Dialogue, your well-being is our priority
Taking care of others also means taking care of our team! Depending on your role and employment status , you could have access to the following advantages:

Access to the Dialogue app and virtual mental health support for you and your family

Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement

4 weeks vacation, 9 wellness days, and 1 volunteer day

Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles

Work abroad up to 4 weeks/year

Incentive plans, referral bonuses & RRSP matching

Learning via Coursera, external training budget & mentorship

Optional parental leave top-up

#J-18808-Ljbffr

📌 Mental Health Specialist (ER & Crisis), Evenings & Weekends (Ontario)
🏢 Dialogue
📍 Ontario