Lead daily operations at a travel agency in Calgary, AB. Manage staff, oversee marketing strategies, and ensure exceptional customer service. We are seeking a Travel Agency Manager to oversee operations in Calgary. The role requires supervising a team and managing their daily duties. You will also analyze market trends, implement marketing strategies, and resolve customer issues to enhance service delivery. Key Responsibilities:
- Direct and control daily agency operations
- Manage staff assignments and performance
- Analyze market research to gauge consumer demand
- Develop and implement effective marketing strategies
- Plan budgets and track revenues and expenses Requirements:
- Minimum secondary school graduation certificate
- 7 months to less than 1 year of relevant experience
- Solid supervisory skills with experience leading a team
- Ability to address customer requests and complaints
- Proficiency in monitoring operational effectiveness Utilize your management skills and marketing knowledge to thrive in the travel industry in Calgary.