Job Number 001-CS006- Concierge Security Supervisor:1. KNOWLEDGE & EXPERIENCE1.1. A mature & non-judgmental attitude to working with a client group that may present challenging behavior1.2. A basic understanding of the often complex issues likely to be presented by the vulnerable elderly people. These are likely to include: mental & physical ill health; challenging behavior including bad behavior; drug & alcohol abuse; anti-social behavior; offending & leaving care1.3. The confidence to challenge appropriately & the ability to use initiative & make reasoned & quick decisions within provided policy & procedural framework1.4. An understanding of Health & Safety at work & the likely issues to occur in a residential building.2. SKILLS & ABILITIES2.1. Analytical Thinking – Sifts and analyses information to solve problems2.2. Commitment and Drive – Conscientious, professional, proactive & solution focused2.3. Efficiency and Effectiveness – Organizes & prioritizes, delivers on time & meets standards2.4. Teamwork – Considerate & supportive, flexible & responsible2.5.



Effective Communication – Articulate, ability to communicate effectively with young people & seeks to understand & be understood. Writes clearly & concisely2.6. Resilience – Responds positively to challenges, is reflective & not risk averse. Demonstrates emotional intelligence2.7. Customer Focus – Builds effective relationships, enabling & promoting positive relationships with people.2.8. Embracing Change and Innovation – Responds positively to new ideas & change, proactive & solution focused2.9. Ability to work alone without direct supervision2.10. Valuable customer care skills, honesty, punctuality &integrity2.11. Ability to be self-servicing in using computers (MS Office) to create notes & logs & to send and receive emails.2.12. Reasonable level of physical fitness and an ability and willingness to work flexibly on a shift Rota including throughout the night, weekends and Bank Holidays2.13. A driver with a clean driver's license

📌 Job Number 001-Cs006- Concierge Security Supervisor (Brampton)
🏢 Robust Security Service
📍 Brampton