Location:

410 Richmond Road, Ottawa, Ontario, K2A 4C4

At Shoppers Drug Mart, we’re innovating health and wellness in Canada. From prescriptions to walk‑in clinics, and a beloved loyalty program, we’re caring and supporting our customers in new ways every day. With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers Drug Mart network is more than a great place to shop, it’s a great place to work.We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career and for all Canadians.

Why this role is important?

SUMMARY: To manage resources of the Beauty department in order to maximize and achieve sales targets.

The ideal Beauty Manager will: Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems - Engage our People – Build collaborative relationships - Demonstrate Personal Leadership and Build trust

DUTIES & RESPONSIBILITIES:

SALES EXPECTATIONS:

- Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets
- Sells to customers and coaches / mentors staff in selling skills
- Ensures sales maximized through developing effective sales techniques
- Ensures staff achieve productivity objectives

CUSTOMER SERVICE:





- Always put the Customer first and provides superior customer service
- Monitors and communicates CSI survey results and objectives with team members
- Actively models the desired behavior with eClienteling to provide superior customer service
- Books appointments for events and manages annual incremental event schedule
- Promotes products through marketing and encourages use of the PC Optimum program
- Ensures staff are trained to beauty sales standards

TEAM LEADERSHIP:

- Mentors, coaches, trains, and motivates staff
- Creates an environment where “selling is fun”
- Prepares performance appraisals in association with Front Store Manager
- Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”
- Fosters an setting that supports “Blue Culture Principles” and “C.O.R.E Values”

OPERATIONS:

- Utilizes corporate sales tools to continuously track Sales
- Ensures Cosmetic Operating Standards are in place
- Identifies “peak hours” and schedules shifts accordingly

QUALIFICATIONS:

- Planning, Judgment and Decision Making
- Independent thinking and decision making when dealing with issues related to customer’s needs

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📌 Beauty Manager, Hourly Part Time Day (Ottawa)
🏢 Shoppers Drug Mart
📍 Ottawa