Customer Insights & Analytics Lead (Toronto)

18 Oct

Greater Toronto Airports Authority

Toronto

18 Oct

Greater Toronto Airports Authority

Toronto

Greater Toronto Airports Authority (GTAA) is seeking a Manager, Customer Insights & Analytics to lead the organization’s customer research, benchmarking and analytics strategy at Toronto Pearson. You will translate complex data into transparent, actionable recommendations to enhance the passenger experience and decision-making across the airport.

You will develop comprehensive feedback programs, dashboards and executive reports, partnering with business units to drive measurable improvements and align

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📌 Customer Insights & Analytics Lead (Toronto)
🏢 Greater Toronto Airports Authority
📍 Toronto

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