Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

The Retail Tech Optimization team partners with business and technology teams to improve how work gets done across our stores. We combine human-centered design and end-to-end process optimization to deliver better ways of working that simplify the colleague experience, strengthen operational execution and create measurable business value.

We spend time with frontline colleagues and Store Operations to understand how work happens in real store environments, identify friction and unnecessary effort, and help design simpler, more effective ways of working.

Joining our team means working on high-impact initiatives that can scale across our grocery network while partnering with teams across Labour Management, Operations, Experience Design, Product and Technology.

Please note our hybrid work model is 4 days in office

Industrial Engineer, Retail Technology Optimization | 12 Month Term Contract

As an Industrial Engineer, Retail Tech Optimization, you will play a key role in identifying, quantifying and validating opportunities to simplify frontline work,



improve operational execution and create productive capacity across our grocery stores.

This is a 12-month contract role focused on project-based Industrial Engineering and continuous improvement. You will spend approximately 50% of your time in stores across the Greater Toronto Area, observing how work is performed, engaging with frontline colleagues, conducting work measurement and testing future-state processes.

You will work alongside Retail Tech Optimization, Experience Design, Store Operations and Technology teams to understand how work happens today, challenge unnecessary complexity, model better ways of working, and quantify the operational and productivity impact of proposed changes.

The role reports to the Sr. Director, Retail Tech Optimization with a dotted-line relationship to Loblaw's Labour Management Industrial Engineering capability for methodology, standards and technical guidance. Labour Management will continue to own Loblaw's ongoing engineered labour standards and labour models, while this role focuses on project-based opportunity assessment, modelling, pilot measurement and continuous improvement.

What You’ll Do:

- Conduct in-store observations, work measurement and time studies to understand frontline processes, including task time, frequency, variation and key operational drivers.
- Use Industrial Engineering and continuous-improvement methods to identify unnecessary work, movement, waiting, handoffs and rework, and help design simpler ways of working for frontline colleagues.
- Build analytical models and "what-if" scenarios to understand the operational and productivity impact of process changes, recent technology and future-state ways of working.
- Partner with cross-functional teams to redesign frontline work, considering colleague experience,

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📌 Industrial Engineer, Retail Technology Optimization (Brampton)
🏢 Loblaw
📍 Brampton