Job Description:

Work Type: Temporary Full-Time Approx. until October 2027

Location: WRHN @ Queen’s Blvd (formerly St. Mary’s General Hospital)

Home to seven regional programs and comprehensive healthcare services, Waterloo Regional Health Network (WRHN, pronounced wren) is committed to meeting the current and emerging needs in Waterloo-Wellington and beyond.

WRHN is redefining the healthcare experience through collaboration and innovation, addressing barriers to access, advancing care delivery, and setting new standards in compassionate, empowered community-driven health care.

At WRHN, every patient is at the centre of everything we do as we strive to improve lives, inspire healing, and build healthier, stronger communities. By listening to patients and partners, we strive to connect communities to the right care, at the right place, and at the right time.

Please Note: New employees must provide documentation/proof of COVID-19 vaccination status, a 2-step TB test, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at Waterloo Regional Health Network (WRHN). Recent Employees will require clearance from Employee Health, Safety and Wellness before they are able to begin any position within WRHN.

Position Summary:

Reporting to the Manager of Patient Flow, Bed Management and The Health Care Resource Team the Nurse Assistant/Personal Support Worker provides personal care for patients and supports patient flow within the hospital as required. The Personal Support Worker communicates effectively with patients, staff and families, and provides excellent customer service at all times. Responsibilities include assisting patients with activities of daily living and measuring vital signs, and practicing to the scope of their education. Documentation in the electronic record is required for care provided.



This position works co-operatively with team members and receives direction from Registered staff. The incumbent demonstrates professional responsibility and demonstrates actions consistent with hospital policies and procedures. This is a full-time position to work 12 hour shifts including days, nights as well as weekends and holidays. The successful incumbent will be working in different units throughout the hospital based on organizational need.

Position Requirements:

- Personal Support Worker (PSW) Certificate from a recognized college/private career college or school board is required
- Current BCLS certification required
- 2-3 years current experience as Personal Support Worker required
- Demonstrated ability to work with a variety of patient populations
- Current experience in a hospital environment preferred
- Proficient computer experience and excellent keyboarding skills is preferred
- Previous experience with Meditech system is an asset
- Working knowledge of routine practices related to Infection Control required
- Ongoing commitment to continuous learning
- Ability to work in a fast-paced environment
- Excellent communication skills (both verbal and written)
- Proven dedication to an interdisciplinary team approach
- Ability to multi-task, prioritize, and be flexible
- Demonstrated ability to attend work on a regular basis is required

Application Instructions:

EMPLOYEES OF LEGACY ST. MARY’S GENERAL HOSPITAL ARE REQUIRED TO SUBMIT THEIR APPLICATION ELECTRONICALLY USING INFOR.

As per the collective agreement,



the internal recruitment process will be completed prior to the consideration of external applications.

WRHN is committed to fair and equitable employment and in our recruitment and selection practices. We strongly believe in inclusion and diversity within our organization, and welcome all applicants including, but not limited to racialized communities, all religions and ethnicities, persons with disabilities, LGBTQ2S+ persons, Indigenous people, and all others who may contribute to the further diversification of our Hospital community. We are committed to providing and fostering a respectful workplace for all employees, free from violence and harassment.

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. WRHN is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact Human Resources.

International Applicants

If you are seeking employment on a temporary work or study permit, we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. Individuals holding a work or study permit seeking employment in the healthcare sector may be required to complete additional steps in the process. This may also apply to current employees seeking renewal of their work permits. It is the accountability of the applicant and/or employee to ensure they are adhering to their specific work permit restrictions.

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes.

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