Job Description:

We are looking for a detail-oriented Administrative Assistant to join a busy service-based clinic in Burnaby, British Columbia on a Contract basis. This position supports front desk operations and day-to-day administrative activities, helping create a smooth and welcoming experience for clients. The successful candidate will balance customer service, scheduling, billing support, and general office coordination in a fast-paced environment.

Responsibilities:

- Coordinate daily appointment bookings, update schedules, and confirm upcoming visits with clients.
- Welcome clients at reception, manage front desk inquiries, and respond professionally to incoming calls and messages.
- Handle payment transactions with accuracy and maintain appropriate billing records.
- Review benefit information and confirm client coverage eligibility for services before appointments.
- Organize files, maintain documentation, and complete data entry to keep records current and accessible.




- Guide clients through the clinic as needed and help maintain an efficient flow between reception and treatment areas.
- Prepare and tidy treatment rooms between visits to support a clean and ready environment.
- Complete light laundry and other routine support tasks that contribute to smooth daily operations.

Requirements:

- Experience in an administrative, reception, or front desk support role.
- Ability to provide courteous and attentive customer service in person, by phone, and through email.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Solid scheduling and coordination skills with careful attention to detail.
- Background in data entry and handling payments or billing-related tasks accurately.
- Familiarity with direct billing, medical billing, or benefits verification is considered an asset.
- Experience using JaneApp or similar appointment and clinic management software is preferred.

📌 Administrative Assistant (Burnaby)
🏢 Robert Half
📍 Burnaby