Become a Retail Account Associate with a focus on growing retail partnerships and enhancing internal processes. Work remotely in Canada, providing solutions and support for inquiries via Jira.In this full-time, six-month contract role, you'll play a key part in the Emerging Retail Success team. Your responsibilities include managing high volumes of inbound retailer inquiries, collaborating cross-functionally, and documenting solutions. You'll support e-commerce success for our retail partners and help streamline internal processes as you grow your knowledge and skills.Key Responsibilities:Process retailer inquiries via Jira and manage ticket resolutionsEducate retailers to improve their e-commerce performanceAddress logistical and regulatory support requestsDocument growth opportunities for retailersUpdate and maintain Jira tickets and account accuracyRequirements:1+ years in B2B account management or remote supportStrong proficiency in Google Suite, Slack, Salesforce, and JiraExcellent organizational and communication skillsProblem-solving mindset for process improvementFlexibility to adapt in a agile environmentDrive retail growth and enhance partnerships through effective account management within a fully remote role.