Become a vital part of Xplore Inc. as a Bilingual Customer Service Representative, working from home. You'll deliver exceptional support while leveraging your communication skills to enhance the broadband experience for rural Canadians.
Xplore Inc. is seeking self-disciplined, bilingual individuals to connect with customers and solve their challenges. This remote role involves training from home, where you'll learn to provide outstanding customer service and technical support efficiently. Enjoy flexibility in your schedule while being part of a high-energy team that values contributions.
Key Responsibilities:
• Interact with customers professionally and courteously
• Listen and probe to understand customer needs
• Provide account, billing, and technical support
• Process service orders efficiently
• Maintain accuracy of customer databases
Requirements:
• Bilingual in French and English
• Experience in contact center environments
• Previous remote working experience preferred
• Robust customer focus and self-motivation
• Reliable with excellent attendance
Support rural living through exceptional customer service with Xplore Inc. in this rewarding remote role.
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