Join CACEIS as a Client Services Officer in the Digital Client Services Department, providing expert support for the OLIS platform. Engage with clients through various channels and enhance their experience with our digital tools.As a key member of CACEIS, you will act as the primary contact for clients, managing inquiries and ensuring seamless communication. Your role involves client onboarding, supporting changes related to data tools, and documenting cases in our CRM. Work collaboratively across multiple teams to improve workflows and enhance client satisfaction.Key Responsibilities:Act as initial point of contact for client inquiriesManage and document client cases in CRM systemSupport client onboarding and data tool adjustmentsProvide OLIS demonstrations and client trainingEnsure compliance with CACEIS quality and risk guidelinesRequirements:Solid communication skills in EnglishClient-centric approach to service deliveryExperience managing customer inquiries effectivelyAbility to work independently and collaborateFamiliarity with digital tools and CRM systemsBring your expertise in client services to elevate support for CACEIS clients using the OLIS platform.

📌 Caceis Client Services Officer Role (Montreal)
🏢 Groupecreditagricole
📍 Montreal