Equitable in Waterloo, Ontario, is hiring a Client Care Experience Representative to be the first point of contact for inquiries across lines of business. You will triage requests, guide clients to the right team, and strive for a low-effort, high‐quality experience.The role requires phone-based customer service experience, solid communication, and the ability to learn internal systems. It offers a hybrid work setup with some in-office days and a focus on client care excellence.