Elevate your career with CIBC as a Senior Client Service Representative. Deliver exceptional client support by assisting with financial services and transactions while working full time on-site.
In this vital role on the Personal and Business Banking Team, you'll connect clients to the right resources and help them navigate their banking needs. Your expertise in financial products and commitment to client engagement will allow you to create meaningful experiences. Flexibility for evening and weekend shifts across various banking centers is required.
Key Responsibilities:
• Assist clients with managing accounts and products
• Proactively connect clients to appropriate CIBC team members
• Leverage technology to guide clients on mobile banking
• Address client concerns with problem-solving skills
• Engage deeply for a personalized client experience
Requirements:
• Experience in client services and financial products
• Strong interpersonal communication skills
• Ability to adapt to dynamic work environments
• Commitment to teamwork and accountability
• Understanding of diverse client perspectives
Become a trusted advisor at CIBC and make a significant impact on client financial well-being.
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📌 Senior Client Service Representative at CIBC (Toronto)
🏢 CIBC
📍 Toronto
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