What is the opportunity? This is an exciting opportunity to be part of Finance Shared Services-Finance Application Operations team. As Manager of Business Operations Support, this position is responsible for the ongoing management of FIBRS (Financial Business Rules system), with a key focus on the Calculations rules. As subject matter expert (SME) you will work with our business partners to identify new requirements and system enhancement opportunities to drive Finance System improvements and efficiencies.Job Description What is the opportunity? This is an exciting opportunity to be part of Finance Shared Services-Finance Application Operations team. As Manager of Business Operations Support, this position is responsible for the ongoing management of FIBRS (Financial Business Rules system), with a key focus on the Calculations rules. As subject matter expert (SME) you will work with our business partners to identify recent requirements and system enhancement opportunities to drive Finance System improvements and efficiencies.What will you do? Manage the shared service team responsible for processing Fi BRS business rules transactions.As subject matter expert (SME), work with our business partners to identify new requirement opportunities to drive Finance System improvements and efficiencies related to FIBRS rulesValidate the impact of business rule changes to financial reporting,



lead user acceptance test plan creation & execution and provide clients with UAT results for signoffValidate weekly/monthly reports to ensure completeness & accuracy of FIBRS business rulesProactively contribute content to Knowledge Management tool to contribute to an efficient support environment and actively support cross training within shared service teamParticipate in all SOX audit activities in support of finance systems ensuring compliance to all controls.What do you need to succeed?Must-have Previous knowledge of RBC finance systems and tools (i.E. EPM, FIBRS and People Soft)Detail oriented, analytical, can work independently and is a fast learnerChange mindset and ability to apply a process improvement lens to all BAU activitiesGood communication (oral & written) and interpersonal skillsProven time management, planning, organizational and problem-solving skillsNice-to-have Strong technical proficiency in Excel (Pivot tables, VB lookups)Experience with writing process documentationWhat’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities,



and achieving success that is mutual.Leaders committed to your growth through coaching and meaningful opportunities.Visible impact on enterprise-critical and regulatory initiatives.Dynamic, collaborative, high-performing team culture.Challenging work with the chance to innovate and build lasting solutions.A purpose-driven environment focused on helping clients and communities thrive.Job Skills Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Performance Measurement, Operational Delivery, Process Improvements, Risk Management, Time Management, Treasury ManagementAdditional Job Details Address: 120 WESTERN PKY: BEDFORDCity: BedfordCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: Application Deadline: Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.#J-18808-Ljbffr

📌 Manager, Fss Business Operations Support (Toronto)
🏢 Anonymous
📍 Toronto