POSITION TITLESwitchboard OperatorDEPARTMENTSwitchboardLOCATIONOwen SoundUNION AFFILIATIONOPSEU – ClericalSTATUSPart-Time, Temporary (Approx. End Date January 2027) Reason to Post: Direct ReplacementWAGE RATE$25.90 - $27.915REPORTING TOManager, Registration and SwitchboardRESPONSIBILITIESThe Switchboard Operator is responsible for answering and directing incoming telephone calls to the Brightshores hospitals. Duties include but are not limited to all paging services (overhead and Spok Messenger); parking lot(s) entry and exit gates; visitor information. This position also responds to contingency codes and alarms, monitors alarms, and various clerical duties as assigned.



This position is required to work all shifts 24/7.QUALIFICATIONS / SKILLS / ABILITIESHigh School Diploma and relevant business office experience and/or equivalent business educationExcellent interpersonal and communication skillsAttention to detail and accuracyPatient-service focusedAbility to multi-taskAvailability to work all shiftsExperience working on a switchboard preferredKnowledge of Microsoft Office applications Word (to be tested)Typing speed of 30 wpm (to be tested)Ability to understand verbal and written instructionsRecent satisfactory performance and attendance recordAdherence to Brightshores 'CARE' Behaviours (Collaboration, Accountability, Respect, Excellence) and 'LEAD' Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a secure workplace free of violence and harassmentAdvocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes

📌 Switchboard Operator – Switchboard 321-26 (Owen Sound)
🏢 Brightshores Health System
📍 Owen Sound