Position Summary Position Type: Permanent If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place. As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year. Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Start Date: November 16,



2026 The insurance business isn’t just about claims - it’s about people and building strong relationships while allowing us to assist the member with all their health insurance needs. Engaging our members is more than giving the member what they expect; it’s about exceeding their expectations. We are looking for a customer service representative with an expertise in loyalty and retention - an individual who is empowered to support and engage our members through every interaction while strengthening our Individual Business. Benefits and Compensation Permanent full time position with opportunity to grow in a well-established organization. Versatile work arrangements and emphasis on work-life balance including remote and hybrid work options. Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day. 100% employer-matched Defined Contribution Pension Plan Annual Incentive Bonus which recognizes your contribution to our success. In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program. An organization where we encourage personal learning and growth with opportunities for career development. Responsibilities Serve as the initial contact resolution specialist with Individual Plan Members to assess their plan and

📌 Individual Service Specialist (Dartmouth)
🏢 Medavie
📍 Dartmouth