Housekeeping is what gives hotels the 'wow' factor. It's the moment that guests walk into the hotel and are impressed, then enter their bedrooms and think 'wow, this looks wonderful'. To deliver a great guest experience - a Room Attendant will clean and service guest rooms so everything is spotless and prepared for guests.Duties and responsibilitiesClean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash/rubbish, etc.May include cleaning of the kitchen area, room refrigerator, coffee/tea maker, cups, glasses, silverware, etc.Wear safety protection equipment as provided in line with department regulations and any local legislative requirementsHandle and store chemicals in line with hotel regulations and any local legislative requirementsGreet and acknowledge guestsNotify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established proceduresReport to supervisor needed repairs or unsafe conditionsFollow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behaviour to the supervisor or manager on dutyRespond to guest complaints, special requests and take action to ensure guest satisfactionMonitor and control supplies and amenities, and minimize waste within all areas of housekeepingReport, turn in,



and/or log all lost and found items according to established procedureThis job requires the ability to perform the following:Carrying or lifting items weighing up to 45 pounds / 20 kilograms and ability to push/pull medium to large weights/objectsFrequently standing up and moving about the facilityFrequently handling objects and equipment to maintain the facilityFrequently bending, stooping, and kneelingAble to work alone as well as being a team memberOtherCommunication skills used frequently when interacting with guests and employeesBasic reading, writing, and math abilities are used often when reading room assignments, completing checklists, replacing room linens and amenitiesHave the ability to work a flexible schedule including nights, weekends and/or holidaysOn-site parkingFlexible Language Requirement:French not required.Schedule:8-hour shiftDay shiftEvening shiftMonday to FridayWeekend availabilityAbility to commute/relocate:St. Catharines, ON L2N 3Z8 : reliably commute or plan to relocate before starting work (required)Experience:Must have large-volume, hotel housekeeping experienceAccessibility Accommodation Notice:Heart of Niagara Hotels is committed to fostering an inclusive and accessible work setting. We are an equal opportunity employer and welcome applications from all qualified individuals. Accommodation is available upon request throughout the recruitment, selection, and employment process for applicants with disabilities. If you require accommodation, please contact Human Resources to make appropriate arrangements.Once again, thank you for considering Heart of Niagara Hotels as your potential employer. We look forward to reviewing your application and potentially welcoming you to our team.

📌 Housekeeping - Room Attendant (St. Catharines)
🏢 Hampton Inn
📍 St. Catharines