Become a Bilingual Customer Service Representative with Propel, a forward-thinking fintech company. Use your Spanish and English skills to assist customers with loan applications and provide excellent service every day.
Propel is seeking a motivated professional who thrives in a vibrant, goal-oriented environment. You will handle inbound and outbound calls, navigating multiple web applications to assist clients. As part of a energetic team, you will address customer inquiries and build confidence in Propel's offerings.
Key Responsibilities:
• Handle inbound and outbound calls across portfolios
• Investigate and verify information using web applications
• Address customer inquiries with urgency
• Communicate solutions in a friendly manner
• Build customer confidence as a subject matter expert
Requirements:
• High School Diploma or equivalent
• At least 1 year of customer service experience
• Excellent English communication skills; Spanish preferred
• Ability to manage high call volumes professionally
• Availability from 3pm to 11pm weekdays and 10am to 6pm weekends
Your bilingual expertise and customer service skills will make a significant impact at Propel.
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📌 Bilingual Customer Service Representative at Propel (Toronto)
🏢 Propel Holdings
📍 Toronto